Privacy Policy

Certtech Web Solutions ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number, and business name
• Project details and any messages you send through contact forms
• Billing and payment information when applicable
• Information collected automatically (IP address, browser type, pages visited, referring URLs, and cookies)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide our services
• Send proposals, invoices, and account-related communications
• Improve our website performance and user experience
• Send marketing communications (only with your consent, which you may withdraw at any time)
• Comply with legal obligations

3. Cookies & Tracking

We use cookies, Google Analytics, and Google Tag Manager to understand how visitors use our site. You can disable cookies in your browser settings, but some features of the site may not function properly as a result.

4. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted service providers (such as hosting, analytics, email, and payment processors) who help us operate our business, or where required by law.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Subject to applicable Canadian privacy laws (including PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent to marketing communications

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revisions.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Certtech Web Solutions
• 52 Highcroft Rd, Barrie ON, L4N 2X7
• Email: info@certtechweb.com
• Phone: 1-888-218-9088